3 things making me mental this morning

  1. Automated voice menus set up for southern drawls. I have had the worst time calling companies since moving here and this is the reason why. Sometimes the human support staff has just as much trouble, to be honest.
  2. Speech options. I feel retarded talking to the computerized voice, especially since I have to do it at least three times for it to understand what I am saying. Plus, their prompts are always ridiculously long and expect you to begin talking while they are talking. This is completely at odds with general human nature.
  3. Expected values that are not explicitly stated. If I’m supposed to give you a date of my own choosing, perhaps it would be useful to let me know that it can’t be a weekend, holiday or less than three business days from the current date up front? There’s nothing more annoying than speaking your choice or filling out a form only to be given an error (always in red or a red text tone of voice) saying you totally screwed up a very OBVIOUS section.

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