3 things making me mental this morning
- Automated voice menus set up for southern drawls. I have had the worst time calling companies since moving here and this is the reason why. Sometimes the human support staff has just as much trouble, to be honest.
- Speech options. I feel retarded talking to the computerized voice, especially since I have to do it at least three times for it to understand what I am saying. Plus, their prompts are always ridiculously long and expect you to begin talking while they are talking. This is completely at odds with general human nature.
- Expected values that are not explicitly stated. If I’m supposed to give you a date of my own choosing, perhaps it would be useful to let me know that it can’t be a weekend, holiday or less than three business days from the current date up front? There’s nothing more annoying than speaking your choice or filling out a form only to be given an error (always in red or a red text tone of voice) saying you totally screwed up a very OBVIOUS section.