Daily Archives

6 April 2009

What the hell?

I couldn’t drive my car today, friends.  It was nothing disastrous, just truly annoying.  The registration had expired and my car dealer never bothered to check on the status of my plates. When I asked about them on Monday, he discovered there had been a problem – a problem that no one bothered to look into at all. On Wednesday, he promised he’d overnight me new a temporary registration.

On top of this debacle is the letter I received from VW on Friday stating that my Jetta was never turned in to them and that they’ll continue charging me until it is.

So, here we are today.  One day past the end of my registration and my car is now no longer legally drivable. I’m livid. I was livid, but I spent the entire afternoon talking to the dealer via email and phone and eventually got some actual progress.   The Jetta is returned.  The temp tags are on their way, overnight.  The registration is coming from the PA DMV and should be here (via a stop at home) soon.

But way to go, Winner Audi of Wilmington.  This is such an incredible hassle and I can’t quite understand how this level of fuckery was permissible.  Shouldn’t car dealers really be doing everything RIGHT in order to make customers as happy as possible even after they’ve bought a car?

In any case, thanks to Kate for loaning me Luda for the morning.  I hope she enjoyed the white, German driveway decoration on her day off.