Author Archives

Nick

How it’s done

Now this is customer service the way it was meant to be:

Dear Nicholas,

We’re so sorry but due to an inventory error we were unable to fulfill your order for a Diesel Footwear Leather Color Block Low Top Sneakers. Please note we have not charged your credit card for this item.

We apologize for this inconvenience and aim to serve you better next time you shop. We will credit your account with an additional $25.00 to use towards your next purchase on our site.

Please feel free to contact our customer care team at support@gilt.com.

Thank you,
Gilt Groupe

No, thank you, Gilt.  I will absolutely be coming back to use that $25 because no one could ever accuse you of being a hassle to deal with.

A higher form of cleaning

Now, this is a person whose process I can get behind.  Up to 250 hours per car and waxes that cost $8000?  Paint that leaves better than when it was new from the factory?  Microscopic analysis?

Sign me up. Do you think he needs an apprentice?

(Jalopnik)

Crack this already

Wikileaks has posted a file that is known only as “insurance.” According to Wired, the 1.4 GB torrent file is ten times larger than everything else available combined – with relative heavy encryption. What is it? I have waited all day and no one has gotten through to the truth yet. Intrigue a la The X-Files!

Spot the difference

Google, CIA Invest in ‘Future’ of Web Monitoring (Wired)

The investment arms of the CIA and Google are both backing a company that monitors the web in real time — and says it uses that information to predict the future.

The company is called Recorded Future, and it scours tens of thousands of websites, blogs and Twitter accounts to find the relationships between people, organizations, actions and incidents — both present and still-to-come. In a white paper, the company says its temporal analytics engine “goes beyond search” by “looking at the ‘invisible links’ between documents that talk about the same, or related, entities and events.”

Web Bot (Wikipedia)

High and Ure claim that the Web Bot works by using a form of the Wisdom of Crowds, with spiders that search the internet for about 300,000 keywords with emotional context[3] and record the preceding and following words to create a “snapshot.” The technology is claimed to be able to examine the collective unconscious and be able to predict catastrophic events 60 to 90 days in advance.

I sure can’t.

Saddest story ever told

In my world, the weekends exist almost solely for the making and eating of delicious pancakes. There are many kinds that I have built into my repertoire: whole wheat with cardamom, walnuts and almond milk, unbleached white with bananas, cinnamon and curry powder, etc. It’s hardly a Saturday without a pan-cooked treat covered in black cherry jam or orange marmalade.

Which is precisely why this robot who can flip pancakes but never taste them is the most depressing use of technology I’ve ever seen.  Thanks for nothing, Engadget.